Buying Guide

Site Preparation For A Vending Installation

Most installations that go wrong fail on the site, not the machine. This is what to measure, who confirms what, and the questions to settle before delivery day.

Installations rarely fail because the machine is wrong. They fail because the route was too narrow, the circuit was shared, or the lift was never measured. Every item below costs minutes to check and days to fix later.

None of these numbers are universal — they depend on the machine. The job of this checklist is to make sure you know what to ask, and to get the answers from the machine's specification rather than from general advice.

1. Walk The Delivery Route First

The machine fitting its final position does not mean it can reach that position. Walk the full route — kerb, doors, corridors, turns, lift or stairs — and record:

  • The narrowest doorway and the tightest turn on the route.
  • Lift internal dimensions and weight limits, if any floor above ground is involved.
  • Steps, thresholds and gravel between the truck and the door.
  • Where the truck can park and unload; confirm a tail-lift truck can turn if needed.

2. The Position Itself

Once the machine is in place it will sit there for years, so check the position properly:

CheckWhyWho confirms
Floor level and strengthA loaded machine is heavy and must sit level to keep dispensing mechanisms working correctly.Facilities / structural, against the machine's weight from the spec sheet
Clearance behind and aboveRefrigerated units need airflow; service needs room to open panels.The machine's specification sheet
Distance to any water or drainRelevant where a machine is fed or drained.Facilities + supplier
Sun and heat sourcesDirect sun and nearby ovens make refrigeration work harder and shorten its life.Facilities
Customer space in frontDoor swing and user room; in public buildings, egress routes must stay clear.Facilities / property management

3. Power: Get The Specification Before The Electrician Visits

This is the item most often guessed. Ask the supplier for the machine's electrical specification — voltage, plug type, and whether a dedicated circuit is required — and give that document to your electrician. Whatever the machine, two rules hold:

  • A dedicated circuit where the specification calls for one; do not share with high-draw equipment such as kitchen appliances.
  • No extension leads as a permanent supply.

4. Network And Payments

Card readers and telemetry usually connect over cellular or Wi-Fi. If your site relies on Wi-Fi, test the signal at the exact position — concrete walls and below-grade rooms are where connections unexpectedly fail. Agree in advance who is responsible for connectivity and who supports the reader during an outage.

5. Permissions And Paperwork

  • Written approval from the property owner or manager before scheduling delivery.
  • For public buildings: confirm the position does not block exits or egress routes.
  • If the machine sells regulated products, confirm local requirements for the product category — these are set locally and the operator carries them.

There is a simple test for the whole list: send your supplier photos of the doorway, the lift and the intended position before delivery is scheduled. A supplier who studies them before confirming the plan is one who has done this before.

6. Questions To Put In Writing

Settle these before the delivery date is agreed:
  • ✓Machine dimensions, weight and required clearances — from the specification, not from memory
  • ✓Electrical specification: voltage, plug, dedicated circuit or not
  • ✓The full delivery route assessment, with photos exchanged
  • ✓Network: what the machine uses, and who is responsible for it
  • ✓Who levels, powers up and tests the machine on arrival, and who signs it off
  • ✓What happens if the position fails the check on delivery day

If you are early in the process, the machine pages describe the categories we build and the site factors each one cares about, and the enquiry form is where a site check starts for us.

FAQs

Common Questions

How long does a vending machine installation take?

On a standard ground-floor position with a clear route, the on-site work is short — typically a couple of hours from arrival to a tested machine. Upper floors, tight access and after-hours requirements add time. Your supplier should confirm the window for the specific machine and site.

Does a vending machine need its own electrical circuit?

It depends on the machine — some are specified for a dedicated circuit, others run on a standard outlet. Do not guess: ask for the electrical specification in writing and give it to the electrician who will do the work.

Can the machine stand anywhere level?

Level is necessary but not sufficient. Refrigerated machines need airflow clearance, all machines need service access to panels and doors, and customer areas need room in front. Confirm the specific clearances from the machine's specification before fixing the position.

Ready To Talk Specification?

Tell us the machine, the quantity and the destination country — we reply within one working day.